Shipping policy

Advanpro Ltd. reserves the right to select its carrier of choice for all shipments and makes use of common commercial couriers. All shipments must be signed for. 

A valid mobile phone number is required for local delivery. Please add local delivery instructions in the "Shipping method" section of your order.

All orders are shipped F.O.B. point of shipment and risk of loss will transfer from Advanpro Ltd. to you upon tender of products to you, your representative or applicable common carrier. 

Accordingly, Advanpro Ltd. is not responsible for any loss or damage to orders during transit. In the event of damage caused by the carrier, please retain any damaged cartons or other packaging for carrier inspection. 

You shall examine all products upon receipt. All claims for damage, shortage, errors in shipment, or improper delivery must be made within 24 hours of delivery; after which date you will be deemed to have irrevocably accepted the products, if not previously accepted, and will have no right to reject the products or to revoke acceptance.

In case of discrepancy or dispute, you must provide your delivery tag/waybill number, order number, and contact information to Advanpro Ltd. at parts@advanpro.ca.